#sarah-chat-root{position:fixed;bottom:24px;right:24px;z-index:99999;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif;font-size:14px;line-height:1.5;--sac-launcher-bg: #1a3460;--sac-launcher-shadow: rgba(26, 52, 96, .45);--sac-launcher-shadow2: rgba(26, 52, 96, .55);--sac-widget-width: 360px;--sac-widget-height: 500px;--sac-header-bg: #1a3460;--sac-header-text: #ffffff;--sac-close-color: #ffffff;--sac-close-size: 16px;--sac-msg-bg: #f8fafc;--sac-bubble-user-bg: #f5c518;--sac-bubble-user-text: #1a3460;--sac-bubble-ai-bg: #ffffff;--sac-bubble-ai-text: #1e293b;--sac-send-bg: #f5c518;--sac-qq-border: #1a3460;--sac-qq-text: #1a3460;--sac-qq-hover: #fffbeb;--sac-qq-radius: 20px}.sac-launcher{width:56px;height:56px;border-radius:50%;background:var(--sac-launcher-bg);border:none;cursor:pointer;display:flex;align-items:center;justify-content:center;color:#fff;padding:0;overflow:hidden;box-shadow:0 4px 16px var(--sac-launcher-shadow);transition:transform .2s ease,box-shadow .2s ease}.sac-launcher:hover{transform:scale(1.08);box-shadow:0 6px 20px var(--sac-launcher-shadow2)}.sac-launcher:active{transform:scale(.96)}.sac-launcher img{width:100%;height:100%;object-fit:cover}.sac-window{position:absolute;bottom:0;right:0;width:var(--sac-widget-width);height:var(--sac-widget-height);background:#fff;border-radius:16px;box-shadow:0 8px 40px #00000026;display:flex;flex-direction:column;overflow:hidden;animation:sac-open .22s ease}@keyframes sac-open{0%{opacity:0;transform:translateY(12px) scale(.97)}to{opacity:1;transform:translateY(0) scale(1)}}.sac-header{background:var(--sac-header-bg);color:var(--sac-header-text);padding:0 16px;height:62px;display:flex;align-items:center;justify-content:space-between;flex-shrink:0}.sac-header-info{display:flex;align-items:center;gap:10px}.sac-header-avatar{width:34px;height:34px;border-radius:50%;background:#ffffff40;display:flex;align-items:center;justify-content:center;font-weight:700;font-size:15px;overflow:hidden;flex-shrink:0}.sac-header-avatar img{width:100%;height:100%;object-fit:cover}.sac-header-title-wrap{display:flex;flex-direction:column;line-height:1.2}.sac-header-title{font-weight:600;font-size:15px;font-family:var(--sac-header-font, inherit)}.sac-header-version{font-size:10px;opacity:.55;font-weight:400}.sac-close{background:none;border:none;color:var(--sac-close-color);cursor:pointer;padding:6px;border-radius:6px;display:flex;align-items:center;justify-content:center;opacity:.75;transition:opacity .15s,background .15s}.sac-close:hover{opacity:1;background:#ffffff26}.sac-messages{flex:1;overflow-y:auto;overflow-x:hidden;padding:16px;background:var(--sac-msg-bg);display:flex;flex-direction:column;align-items:stretch;min-height:0}.sac-messages-empty{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center}.sac-welcome{display:flex;flex-direction:column;align-items:center;gap:8px;text-align:center;padding:24px 16px}.sac-welcome-emoji{font-size:36px;line-height:1;margin-bottom:4px}.sac-welcome-title{margin:0;font-size:18px;font-weight:700;color:#1e293b}.sac-welcome-sub{margin:0;font-size:14px;color:#64748b}.sac-input-area{padding:14px 12px;border-top:1px solid #cbd5e1;display:flex;gap:8px;background:#fff;flex-shrink:0}.sac-input{flex:1;border:1.5px solid #cbd5e1;border-radius:10px;padding:10px 14px;font-size:14px;font-family:inherit;outline:none;background:#fff;transition:border-color .15s;color:#1e293b}.sac-input:focus{border-color:var(--sac-send-bg)}.sac-input::placeholder{color:#94a3b8}.sac-input:disabled{opacity:.6}.sac-send{width:40px;height:40px;border-radius:10px;background:var(--sac-send-bg);color:#fff;border:none;display:flex;align-items:center;justify-content:center;flex-shrink:0;align-self:flex-end;cursor:pointer;transition:opacity .15s}.sac-send:disabled{opacity:.35;cursor:not-allowed}.sac-send:not(:disabled):hover{opacity:.85}.sac-bubble{max-width:82%;padding:9px 13px;border-radius:14px;font-size:14px;line-height:1.5;margin-bottom:8px;word-break:break-word;overflow-wrap:break-word;box-sizing:border-box;min-width:0}.sac-bubble-user{align-self:flex-end;background:var(--sac-bubble-user-bg);color:var(--sac-bubble-user-text);border-bottom-right-radius:4px}.sac-bubble-ai{align-self:flex-start;background:var(--sac-bubble-ai-bg);color:var(--sac-bubble-ai-text);border:1px solid #e2e8f0;border-bottom-left-radius:4px}#sarah-chat-root .sac-bubble-html{line-height:1.55!important;overflow-wrap:break-word!important;word-break:break-word!important}#sarah-chat-root .sac-bubble-html p{margin:0 0 8px!important;padding:0!important;display:block!important}#sarah-chat-root .sac-bubble-html p:last-child{margin-bottom:0!important}#sarah-chat-root .sac-bubble-html ul,#sarah-chat-root .sac-bubble-html ol{display:block!important;margin:6px 0 8px!important;padding:0!important;padding-inline-start:18px!important;list-style-position:outside!important}#sarah-chat-root .sac-bubble-html ul{list-style-type:disc!important}#sarah-chat-root .sac-bubble-html ol{list-style-type:decimal!important}#sarah-chat-root .sac-bubble-html ul ul{list-style-type:circle!important}#sarah-chat-root .sac-bubble-html ul ul ul{list-style-type:square!important}#sarah-chat-root .sac-bubble-html li{display:list-item!important;margin:0 0 3px!important;padding:0!important}#sarah-chat-root .sac-bubble-html h3,#sarah-chat-root .sac-bubble-html h4{display:block!important;margin:10px 0 4px!important;padding:0!important;font-size:.92em!important;font-weight:600!important}#sarah-chat-root .sac-bubble-html strong{font-weight:600!important}#sarah-chat-root .sac-bubble-html em{font-style:italic!important}#sarah-chat-root .sac-bubble-html a{color:inherit!important;text-decoration:underline!important}.sac-typing{display:flex;align-items:center;gap:4px;padding:2px 0}.sac-typing span{width:7px;height:7px;border-radius:50%;background:#94a3b8;animation:sac-bounce 1.2s infinite ease-in-out}.sac-typing span:nth-child(1){animation-delay:0s}.sac-typing span:nth-child(2){animation-delay:.2s}.sac-typing span:nth-child(3){animation-delay:.4s}@keyframes sac-bounce{0%,80%,to{transform:translateY(0)}40%{transform:translateY(-5px)}}.sac-quick-questions{display:flex;flex-direction:column;gap:8px;width:100%;padding:4px 16px 16px}.sac-quick-btn{background:#fff;border:1.5px solid var(--sac-qq-border);border-radius:var(--sac-qq-radius);color:var(--sac-qq-text);font-size:13px;font-family:inherit;padding:8px 16px;cursor:pointer;text-align:left;transition:background .15s,color .15s;line-height:1.4}.sac-quick-btn:hover{background:var(--sac-qq-hover);color:#fff}.sac-bubble-error{border-color:#fca5a5;background:#fff5f5;color:#991b1b}.sac-retry-btn{display:block;margin-top:8px;padding:4px 10px;font-size:12px;font-family:inherit;background:none;border:1.5px solid #fca5a5;border-radius:8px;color:#991b1b;cursor:pointer;transition:background .15s}.sac-retry-btn:hover{background:#fee2e2}.sac-header-actions{display:flex;align-items:center;gap:4px}.sac-reset-btn{background:none;border:none;color:var(--sac-close-color);cursor:pointer;padding:6px;border-radius:6px;display:flex;align-items:center;justify-content:center;opacity:.75;transition:opacity .15s,background .15s}.sac-reset-btn:hover{opacity:1;background:#ffffff26}.sac-lang-bar{display:flex;flex-wrap:wrap;justify-content:center;gap:8px;padding:12px 16px;border-top:1px solid #e8edf2;background:#fff}.sac-lang-picker{text-align:center;padding:8px 0 4px}.sac-lang-chips{display:flex;flex-wrap:wrap;justify-content:center;gap:8px;margin-top:8px}.sac-lang-chip{background:none;border:1px solid var(--sac-header-bg, #1e3a5f);color:var(--sac-header-bg, #1e3a5f);border-radius:20px;padding:4px 14px;font-size:13px;cursor:pointer;transition:background .15s,color .15s}.sac-lang-chip:hover{background:var(--sac-header-bg, #1e3a5f);color:#fff}.sac-contact-card{margin-top:10px;padding:10px 12px;background:#f8fafc;border:1px solid #e2e8f0;border-radius:10px;display:flex;flex-direction:column;gap:6px;font-size:13px}.sac-contact-row{display:flex;align-items:baseline;gap:6px;line-height:1.4}.sac-contact-icon{flex-shrink:0;font-size:14px;line-height:1}.sac-contact-label{color:#64748b;font-size:12px;flex-shrink:0;white-space:nowrap}.sac-contact-value{color:#1e293b;word-break:break-all}.sac-contact-link{color:#1a3460;text-decoration:none;border-bottom:1px solid rgba(26,52,96,.25);transition:border-color .15s,color .15s}.sac-contact-link:hover{color:#0f2040;border-bottom-color:#1a3460}.sac-lang-questions{align-items:center}.sac-lang-hint{margin:6px 0 10px;font-size:13px;color:#64748b;text-align:center}.sac-lang-btn{text-align:center;font-size:14px;letter-spacing:.02em}@media(max-width:768px){.sac-window{position:relative;top:auto;left:auto;right:auto;bottom:auto;width:100%;height:100%;max-height:none;border-radius:0;animation:none}body.sac-mobile-open>*:not(#sarah-chat-root){display:none!important}}.sac-bubble[dir=rtl],.sac-bubble[dir=rtl] .sac-bubble-html,.sac-bubble[dir=rtl] .sac-bubble-html p,.sac-bubble[dir=rtl] .sac-bubble-html li{text-align:right!important}.sac-bubble-ai[dir=rtl]{border-bottom-left-radius:14px;border-bottom-right-radius:4px}.sac-bubble-user[dir=rtl]{border-bottom-right-radius:14px;border-bottom-left-radius:4px}.sac-voice-start-wrap{display:none;padding:0 16px 20px;width:100%}@media(max-width:768px){.sac-voice-start-wrap{display:block}}.sac-voice-call-btn{display:flex;align-items:center;justify-content:center;gap:7px;width:100%;height:40px;background:#fff;border:1.5px solid var(--sac-header-bg);border-radius:20px;color:var(--sac-header-bg);font-size:13px;font-family:inherit;font-weight:500;cursor:pointer;transition:background .15s,color .15s}.sac-voice-call-btn:hover{background:var(--sac-header-bg);color:#fff}.sac-in-call-badge{font-size:11px;font-weight:500;color:#86efac;margin-left:8px;animation:sac-incall-pulse 2s ease-in-out infinite;white-space:nowrap}@keyframes sac-incall-pulse{0%,to{opacity:1}50%{opacity:.5}}.sac-call-area{display:flex;flex-direction:column;align-items:center;padding:12px 16px 14px;border-top:1px solid #cbd5e1;background:#fff;flex-shrink:0;min-height:130px;animation:sac-callin .2s ease}@keyframes sac-callin{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}.sac-call-status{font-size:12px;color:#64748b;margin-bottom:10px;min-height:16px;text-align:center}.sac-call-status-error{color:#dc2626}.sac-call-mic{width:64px;height:64px;border-radius:50%;background:var(--sac-header-bg);border:none;color:#fff;display:flex;align-items:center;justify-content:center;cursor:pointer;position:relative;opacity:.75;transition:opacity .15s,background .15s,transform .1s;touch-action:none;user-select:none;-webkit-user-select:none}.sac-call-mic:not(.sac-call-mic-busy):not(.sac-call-mic-active):hover{opacity:.9}.sac-call-mic:before,.sac-call-mic:after{content:"";position:absolute;top:0;right:0;bottom:0;left:0;border-radius:50%;background:var(--sac-header-bg);opacity:0;pointer-events:none}.sac-call-mic-active{opacity:1;transform:scale(1.04)}.sac-call-mic-active:before{animation:sac-ring 1.5s ease-out infinite}.sac-call-mic-active:after{animation:sac-ring 1.5s ease-out .75s infinite}.sac-call-mic-warn{background:#f59e0b!important;opacity:1}.sac-call-mic-warn:before{background:#f59e0b;animation:sac-ring 1s ease-out infinite}.sac-call-mic-warn:after{background:#f59e0b;animation:sac-ring 1s ease-out .5s infinite}.sac-call-mic-busy{opacity:.45;cursor:not-allowed;pointer-events:none}@keyframes sac-ring{0%{transform:scale(1);opacity:.4}to{transform:scale(1.8);opacity:0}}.sac-call-row{display:flex;align-items:center;justify-content:space-between;width:100%;margin-top:10px;min-height:32px}.sac-call-timer{font-size:11px;color:#94a3b8;min-width:60px;transition:color .2s}.sac-call-timer-warn{color:#f59e0b;font-weight:600}.sac-call-timer-hidden{visibility:hidden}.sac-call-cancel{font-size:12px;font-family:inherit;background:none;border:1px solid #cbd5e1;border-radius:12px;padding:3px 12px;color:#64748b;cursor:pointer;transition:background .15s}.sac-call-cancel:hover{background:#f1f5f9}.sac-call-hangup{width:36px;height:36px;border-radius:50%;background:#ef4444;border:none;color:#fff;display:flex;align-items:center;justify-content:center;cursor:pointer;transition:background .15s,opacity .15s;flex-shrink:0}.sac-call-hangup:hover{background:#dc2626}.sac-call-hangup:disabled{opacity:.4;cursor:not-allowed}